The protection of your privacy is of great importance to CRADLE B SRL, Route de Bouillon 27C at 6700 ARLON-STOCKEM, BCE 0666.707.724, (Hereafter “THE COMPANY”)
This data protection declaration describes how THE COMPANY stores and uses the various data, how it protects them and guarantees that these data are not used for profit. It also informs you of your rights regarding this data in accordance with European Regulation 2016/679 (RGPD)
Personal data is, for example, your name, address, date of birth, e-mail address, telephone number, metadata and any other private information that you have communicated to us in the context of the management of your file or during a request. information from you.
THE COMPANY collects your personal data when:
- you request information by telephone, by email, or by contact form on its website
- you are contracting with THE COMPANY as a customer, co-contractor or subcontractor, …
Reasons for data entry
Most of the services offered by THE COMPANY require the recording of your data in order to – enable the follow-up of your orders, your contracts and your requests in general
- allow us to suggest products that meet your expectations as part of our commercial prospecting activities
- respond to your requests for information
- meet social, accounting and tax obligations
The personal data you have provided is only used for these specified purposes. The nature of the information collected may vary depending on the situation.
THE COMPANY may ask you questions concerning your first name, surname, address, year of birth, e-mail address, VAT number or other useful information for the performance of our obligations or for our commercial prospecting.
THE COMPANY limits the collection and processing of personal data to that which is absolutely necessary and if it were to happen that some data is transmitted to third parties, it will always be for the reasons given above.
THE COMPANY GUARANTEES YOU that your data will not be transmitted to third parties except to possible suppliers or distributors in order to ensure deliveries or after-sales service.
Legal basis for the processing of personal data
We collect and use your personal data only if at least one of the following conditions applies:
- We have your consent: With the transmission of your personal data, you give your consent to their storage and processing in accordance with this declaration.
- This is necessary to perform a contract with you or to take steps at your request before entering into a contract, during its performance or after for the guarantees attached thereto.
- This appears necessary for compliance with a legal obligation;
- This falls within our legitimate interests of prospecting for example, and these are not overridden by your interests or rights.
Within the framework of its contractual relations, THE COMPANY retains personal data for the duration of the execution of the contract and the time of the applicable legal and conventional guarantees, or by virtue of legal obligations and in particular accounting or tax, only insofar as this is necessary for the objectives presented, i.e. for the most part 10 years from the last delivery. As part of our promotional activities, we will only keep your data for a period of 24 months from your last visit to the website or contact with our services. In the context of cookies, data will only be collected for a period of 12 months from the date of your consent.
Use, sharing and transmission to third parties
THE COMPANY undertakes not to transmit your personal data to a third party except with regard to our carefully selected subcontractors, commercial partners, or distribution partners within the strict limit of what is necessary for the execution of their works or services, with regard to your contract or for our commercial promotion activities as indicated under the heading “Reasons justifying the entry of data”
THE COMPANY obliges any third party having access to your personal data for the above-mentioned reasons to ensure their protection by respecting the same standards in this matter as THE COMPANY. Your personal data is not used for any purpose other than that which has been expressly prescribed by THE COMPANY and according to the legal or contractual bases explained above.
It may also be that we have to share personal data in these exceptional cases such as in the event that it is necessary to establish, exercise or defend our rights, which is justified by our legitimate interest.
When we share personal data with third parties, we ask them to respect the regulations, to secure this data and not to use it for their own commercial purposes.
Social Media Features
Our websites may contain social media features such as Facebook, Twitter, Google+ and Pinterest, Instagram, which have their own privacy policies.
- the IP address assigned to you at the time of connection
- the date and time of access to the site
- the pages possibly consulted during your session of connection to your browser
- the browser used, if any
- the platform and/or operating system installed on your computer
- the search engine and keywords used to find the service site
- downloaded files
- choice of language
- the site through which you arrived This data will only be processed to know the number of users of the different sections of the services and to improve the content of the services.
THE COMPANY takes all necessary measures to ensure that the accuracy, completeness and suitability for the stated purpose of the use of the personal data entered can be relied upon.
THE COMPANY applies appropriate technical and organizational security measures to ensure the protection of your data against loss, misuse, manipulation or unauthorized access.
At the same time, we are taking steps to update our security systems for new known risks. However, we point out that it is not possible to guarantee absolute security of personal data. Please note that data transmissions over the Internet, in particular the sending of electronic messages, are never completely secure or error-free. We therefore advise you to protect your computer and your access data against misuse.
Right of rectification
We invite you to always update the data you have communicated to us, for example by indicating your new address, e-mail address, or any change of name. This will allow us to provide you with information that best meets your needs. It is right that you must check and rectify all the data you have transmitted to us. But this right is subject to certain restrictions. In order to ensure the protection of your personal data against unauthorized access or modification, we check the identity of the person who is at the origin of a request for access or rectification of your personal data. .
Right of revocation
It is possible to revoke the consent to the use of the data communicated at any time except for what is strictly necessary for the processing of your file during the execution of the contract and its guarantees, in our legitimate interest, in compliance with a legal obligation and the defense of our rights.
If THE COMPANY intends to use the personal data for a purpose other than that previously specified, you will be informed of this intention and will have the possibility of refusing this modification.
Changes to our privacy statement
We may change our statement at any time. Therefore, please check it regularly on our website(s) for any updates.
You have rights as defined above. Any request from you will be processed within 30 calendar days. If it is complex or our services are faced with a large number of requests, this period will be extended by 60 days. To exercise your rights, send a letter or e-mail accompanied by a copy of your identity document bearing your signature to firstname.lastname@example.org
For any difficulty, we ask you to contact the data processing manager designated above.
However, if after contacting you, you believe that we have not processed your personal data in accordance with the regulations in force, you have the right to lodge a complaint with the Data Protection Authority:
Data Protection Authority, Rue de la Presse 35, 1000 Brussels